Terms and Conditions

GENERAL PROVISIONS

1. These regulations are addressed to both consumers and entrepreneurs using the Internet Store, unless certain provisions of the regulations provide otherwise and are addressed only to consumers or entrepreneurs.
2. The online store conducts sales of dietary supplements, which in the light of the law on food and nutrition (J. of laws 2006 No. 171 item 1225 with amendments) do not constitute a medicinal product, and foodstuffs in the form of capsules, pills, bags powder, ampoules or dropper bottles and in other forms. Their purpose is only to supplement the Client's diet with vitamins, minerals or other substances with a nutritional or other physiological effect. Dietary supplements are sold in the Internet Store and cannot and do not constitute a substitute for medicinal products prescribed for the Customer by a doctor.
3. The Internet Store is operated and managed by the Operator, who provides Electronic Products and Services, coordinates and directs contacts with customers, organizes the signing of Sales Agreements, integrates the connection of Sales Agreements with the fee collection system and collects payments on account. of related sales agreements.
4. The party to a sales agreement is the seller indicated in the regulation. Only the Seller is responsible for the termination of the Sales Agreement. The operator is not a party to the Sales Agreement and therefore he is not responsible for its execution. In relation to the operation and management of the Internet Store, the Operator acts in the name and on behalf of the Seller.
5. Definitions:
   1. Working days – every day from Monday to Friday, except for days which are legally non-working days.
   2. ORDER FORM - Electronic Service, interactive form available in the Internet Store that enables placing an order, in particular by adding Products to the electronic basket and specifying the terms of the Rental Agreement, including the method of supply and payment.
   3. CONTACT FORM – Electronic Service, interactive form, available in the Internet Store on the bookmark mentioned in the entry of the regulations, enabling the Customer to contact the Operator, especially in matters related to questions, obtaining information about a complex order, by filing complaints, submitting a statement of waiver of an agreement;
   4. CLIENT - (1) a natural person with full capacity for legal activity and in the cases provided by common binding laws and regulations also a natural person who has limited capacity for legal activity; (2) natural person; or (3) organizational unit without legal personality, which has legal capacity under the law; - who has concluded or intends to conclude a sales agreement with the Seller, or who uses or intends to use the Electronic Form.
   5. CIVIL CODE – civil code, law of April 23, 1964 (respectively, May 10, 2018 J. of Laws of 2018, item 1025 with amendments).
   6. NEWSLETTER – Electronic Service, electronic distribution service provided by the Service Provider via electronic mail, which enables all Customers to receive from the Service Provider the cyclical contents of subsequent editions of a newsletter containing information on Products, innovations and promotions in the Internet Store.
   7. PRODUCT - a movable item available in the Internet Store, which is the subject of a Sales Agreement between the Customer and the Seller.
   8. RULES - these terms govern the Internet Store.
   9. INTERNET STORE - The Internet Store is available at the following Internet address: https://healthlabspharm.com , which is operated and managed by the Operator.
   10. FOR SALE -
   11. OPERATOR / SERVICE PROVIDER – the entity indicated in the introduction of the Regulation.
   12. SALES AGREEMENT - The product sales agreement concluded or to be concluded between the Customer and the Seller through the Internet Store.
   13. ELECTRONIC SERVICE - a service provided electronically by the Operator on behalf of the Customer through the Internet Store.
   14. LAW ON CONSUMER RIGHTS, LAW - means the law of May 30, 2014 on consumer rights (J. of Laws No. 2014, item 827 with amendments)
   15. ORDER - Declaration of the customer's will made through the Operator with the Order Form and intended to directly conclude an agreement for the sale of the product with the seller.

ELECTRONIC SERVICES ON THE INTERNET STORE

1. The following electronic services are available in the Internet Store: Order form and Newsletter.
   1. Order Form - the use of the Order Form begins at the moment when the Customer adds the first Product to the electronic basket in the Internet Store. The order is placed when the Customer simultaneously fulfills two subsequent steps - (1) filling out the order form and (2) clicking the "Confirm purchase" box on the Internet Store page, after filling out the order form - until this moment. there is an option of an individual modification of the entered data (to do this, please follow the instructions and displayed information available on the Internet Store page). It is necessary for the Customer to provide the following personal data in the Order Form: first and last name, address (street, house/apartment number, postal code, city, country), e-mail, telephone number and contact details with the Sales Agreement: Product/s, number of product/s, place and method of supply of products, method of payment. The Order Form does not provide for the option to name the names of Customers, who are not consumers, and their NIP numbers; in case of submission of an Order Form by such Customers, the data including the Customer's name and NIP must be completed via the Contact Form so that it is possible to issue a corresponding VAT invoice.
      1. The Electronic Service - Order Form, is offered free of charge and has a special nature and ends at the moment of placing an order through this form or at the moment of an earlier interruption of placing the order and with its support by the Customer.
   | form.
   1. The Electronic Bulletin Service is offered free of charge for an unlimited time. The Customer has the possibility, at any time and without giving reasons, to exit the Newsletter (Newsletter Withdrawal) by clicking on a corresponding link visible in each Newsletter or through a Contact Form.
   2. Contact form - this service allows you to contact the Operator and requires the selection of a subject for which the Client contacts and the provision of an electronic mail, through which the Operator or the Seller can contact the Client. The form also allows for a more extensive description of the reason for a contact (including for example making a statement or question) and adding attachments.
      1. The Electronic Service of the Contact Form is provided free of charge and has a special nature and ends at the moment of clicking the "Send" icon or at the moment of an earlier termination of the use of this form by the Customer.
2. Technical requirements necessary for cooperation with the teleinformatics system, which the Service Provider uses: (1) computer, laptop or other multimedia device with Internet access; (2) access to electronic mail; (3) Internet Browser: Mozilla Firefox version 17.0 and higher, Internet Explorer version 10.0 and higher, Opera version 12.0 and higher, Google Chrome version 23.0. and above, Safari version 5.0 and higher, Microsoft Edge version 25.10586.0.0 and higher; (4) minimum recommended screen resolution: 1024x768; (5) the switch in the web browser to the option to save cookies and the Javascript service.
3. The Customer is obliged to use the Internet Store in a way that is in accordance with the law and good customs, taking into account the respect of personal rights and copyrights and intellectual property of the Recipient and third parties. The customer is obliged to present data in accordance with the real status. The customer is prohibited from providing illegal content.
4. How to handle complaints regarding Electronic Services:
   1. Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Internet Store (with the exception of the product complaint procedure, which is indicated in point 6 of the Regulation) can be submitted by the Customer to the Operator through Contact Form.
5. It is recommended that the Customer provide the following information in the description of the complaint: (1) information and circumstances related to the subject of the complaint, especially the type and date of discrepancies; (2) customer claims; and (3) the complainant's contact details; (4) order number - will facilitate the Service Provider's review of the complaint. The requirements given in the previous sentence are only recommendations and they do not affect the effectiveness of complaints submitted other than the recommended description.
6. The Service Provider's response to the complaint is made immediately, no later than within 14 calendar days from the date of submission of the complaint.

TERMS AND CONDITIONS OF CONNECTION IN SALE AGREEMENT

1. The conclusion of a Sales Agreement between the Customer and the Seller occurs in the manner specified in point 3 of the Regulation.
2. The price of the product in the relevant currency will be visible on the Internet Store website and includes taxes. The Customer is advised on the pages of the Internet Store about the price and taxes for the Product, which is the subject of the Order (also charges for transport, insurance and postal charges) and about other costs, and if it is impossible to determine the size of the charges - in connection with the obligation to pay them - at the time of placing the Order, also at the time when the Customer declares his intention to enter into the Sales Agreement.
3. The information contained in all pages of the Internet Store does not constitute an offer in accordance with the article. 66 § 1 of the civil code, but only an invitation to conclude a sales agreement.
4. The procedure for connecting the Sales Agreement in the Internet Store with the Order Form
   1. The conclusion of the Sales Agreement between the Customer and the Seller occurs after an earlier deposit of orders by the Customer in the Internet Store, in accordance with point 2.1.1 of the Regulation, confirmation by the Operator of its receipt for completion, and after accepting the provisions of Regulations.
   2. When the order is placed, the operator immediately confirms its receipt and then accepts the order for completion by the Seller. Confirmation of the receipt of the Order and its acceptance for completion occurs when the operator sends a corresponding e-mail to the customer, to the address given by the customer during the order, which contains at least the seller's statements about the receipt of the order, acceptance of her. and confirmation of the conclusion of the Sales Agreement. At the moment when the Customer receives the aforementioned e-mail, the Sales Agreement is concluded between the Customer and the Seller.
5. The Customer's preservation, security and assurance of the contents of the concluded sales agreement occurs by (1) providing these regulations on the Customer's website and (2) sending an e-mail to the Customer, as mentioned in point 3.4. 2. of the Regulation. The content of the Sales Agreement is also stored and secured in the IT system of the Seller's Internet Store
6. The Regulation is available on the website of the Internet Store, but at the request of the Customer, the Operator also provides it in the way, which will enable customers to receive it, reproduce and record the content by sending it to a PDF format to the e-mail indicated by the Client. The document in PDF form can be read via a corresponding application, for example Adobe® Reader, which can be downloaded free of charge from www.adobe.com. At the same time, the Regulation is offered to the Customer to download in PDF format, from the Internet Store, when placing orders.

PRODUCT PAYMENT METHODS AND DATES

1. All payments on account of the Sales Agreement are collected by the Operator on behalf and for the account of the Seller. The Operator offers the Customer the following payment methods for the Sale Agreement account:
   1. cash payment after receiving the parcel.
   2. electronic payments and card payments through Dotpay.pl, Klarna.com, Paysera and PayPal.com systems.
      1. Transactions made electronically and by card are settled in accordance with the Customer's choice via Dotpay.pl, Klarna.com or PayPal.com. Electronic payments and card payments are served by:
         1. Dotpay.pl – DOTPAY SA company with headquarters in Krakow at ul. Wielicka 72, 30-552 Kraków, NIP 6342661860, REGON 240770255, register in the register of entrepreneurs with no. amount of PLN 4,000,000.00, paid in capital PLN 4,000,000.00.
         2. Klarna.com- Klarna Bank AB (publ.), Swedish legal company, at the following address: Sveavägen 46, 111 34 Stockholm, Sweden, tel: +46 8 120 120 00, fax: +46 8 120 120 99 , e- mail: service@klarna.co.uk, registered in the Swedish company register with no. 556737-0431, authorized to conduct financial activities by Finansinspektionen.
         3. Paysera - "Paysera LT", UAB, Lithuanian legal company, at the following address: Vilniaus m. sav. Vilniaus m. Menulio g. 7, Lithuania, registered with no. 300060819, the data of which are collected and protected in the Register of Legal Entities of the Republic of Lithuania.
         4. PayPal.com – PayPal (Europe) Sa rl & Cie, SCA, 5. floor 22–24 Boulevard Royal, L-2449, Luxembourg.
2. Payment date:
   1. In case the Customer chooses to pay through a bank transfer, through electronic payments or by card, the Customer is obliged to make the payment within 7 calendar days from the conclusion of the Sales Agreement.
   2. In case the Customer chooses to pay on the parcel invoice, the Customer is obliged to pay on the parcel invoice.

COST, METHODS AND PRODUCT DELIVERY DATE

1. Product delivery is available on the territory of the European Union.
2. Delivery of the product to the customer is charged, unless the Sales Agreement provides otherwise. The costs of product delivery (including charges for transport, delivery and postal services) are indicated to the Customer on the Internet Store pages, on the informative bookmark regarding delivery costs and when placing the order, also at the time when the Customer expresses his intention to to enter into the Sales Agreement.
3. The Seller offers the Customer the following ways of delivering or receiving the product:
   1. by courier or
   2. by courier paid on delivery.
4. The time of delivery of the product to the customer is 7 working days, unless a shorter period is specified in a description of the particular product or a shorter period is given when placing the order. In the case of Products with different delivery terms, the delivery time is the longest estimated time, but cannot exceed 7 working days. The beginning of the term of delivery of the product to the customer is calculated as follows:
   1. In case the Customer chooses the payment method by bank transfer, electronic payment or payment card - from the moment of crediting the bank account or the settlement account of the Operator.
   2. In case the Customer chooses payment in cash on delivery - from the date of conclusion of the Sales Agreement.

COMPLAINTS ABOUT PRODUCTS

1. The basis and scope of the seller's liability to the customer, if the product sold has a physical or legal defect (warranty), are determined in the usual binding provisions of the law, especially in the Civil Code (Articles 556-576 of the Civil Code. Code).
2. The Seller is obliged to provide the Customer with a defect-free Product. Detailed information on the Seller's liability due to Product defects and the Customer's rights are specified on the website of the Internet Store, in the bookmark regarding complaints.
3. The Customer must file a complaint with the Operator. A complaint can be filed electronically via a contact form.
4. It is recommended that the Customer provide the following information in the description of the complaint: (1) information and circumstances related to the subject of the complaint, in particular the type and date of the defect; (2) claiming the method of making the product conform to the Sales Agreement or a statement of price reduction or waiver of the Sales Agreement; (3) the complainant's contact details and (4) the order number - will make it easier and faster for the Seller to handle the complaint. The requirements given in the previous sentence are only recommendations and they do not affect the effectiveness of complaints submitted other than the recommended description.
5. The seller will respond to the customer's complaint immediately, no later than within 14 calendar days from the filing of the complaint. The Seller will inform the Customer individually about how to handle the complaint made individually or he will do it through the Operator. If the Customer, who is a consumer, requests a replacement of the goods or the removal of a defect or has made a statement about the reduction of the price, specifying the amount by which the price will be reduced, and the Seller has not responded to the claim within 14 days calendar, it is believed that he recognized the request as reasonable.
6. The customer, who exercises warranty rights, is obliged to provide the defective product to the following address: Chytron, 3, Flat/Office 301 1075, Nicosia, Cyprus. In the case of a Customer who is a consumer, the cost of delivering the Product will be borne by the Seller, in the case of a Customer who is not a consumer, the delivery cost will be covered by the Customer.

SPECIAL SATISFACTION GUARANTEE

1. The Seller gives a special guarantee of satisfaction, which consists in the fact that in case the Customer is not satisfied with the product, he will have the right to make an offer to terminate the Sales Agreement. In the event that the Sales Agreement covers more than one Product and the Customer is authorized to use a Special Warranty Satisfaction only with respect to certain Products covered by this Agreement, when the offer to terminate the Sales Agreement shall be only partial and will refer only to such certain products.
2. The client mentioned in point 7.1. will be entitled to use the Special Satisfaction of the Guarantee within 21 days from the date indicated in point 5.4 of the Regulation.
3. The client mentioned in point 7.1. will be entitled to use the Special Satisfaction Guarantee only once in relation to each of the Products offered. The Special Guarantee of Satisfaction relates only to the first Sales Agreement the subject of which was a particular product and does not cover any future Sales Agreement the subject of which is such a product.
4. The client mentioned in point 7.1. will be entitled to use the Special Satisfaction Guarantee only if the following conditions are met:
   1. The customer has used the product at least once;
   2. The customer used the product in accordance with the instructions for use attached to it, and in particular he did not exceed the recommended doses of the product,
5. To use the Special Satisfaction Guarantee, the Customer referred to in point 7.1. must:
   1. submit a relevant statement of intent to use the Special Satisfaction Guarantee via a Contact Form,
   2. provide the following information via a contact form: order number, first and last name, street and house number, city, postal code, telephone number provided during the order, bank account number, number of packages purchased, total amount of purchase, date of delivery, date of order, weight before treatment, weight after treatment, number of calories taken per day, amount of fluids taken per day, description of product use, observed effects of the supplement Only by submitting all of the above statements and completion of activities shall be equivalent to making an offer to terminate the Sale Agreement.
6. The Operator, within 30 days of making the statements and providing the data mentioned in point 7.5, will analyze the offer and the data sent and will inform the Client about its acceptance or rejection.
7. In the event that the Customer uses a Special Satisfaction Guarantee, the Seller will refund to the Customer a price of this Product, but excluding the costs of delivery of the Product. In case the Client mentioned in point 7.1. based on a Sales Agreement, purchased more than one item of a product, then the Seller will refund him only one price of one item of a product. A refund of a price will occur within 14 days of the Customer's notification of acceptance of the offer of a Sales Agreement.
8. The provisions of this article do not affect or modify the provisions of law or the provisions of regulations regarding the seller's liability for defects in such things.

NON-JUDICIAL METHODS OF COMPLAINT REVIEW AND REQUESTS AND RULES OF ACCESS TO THESE PROCEDURES

1. Detailed information about the possibility of using non-judicial methods of examining customer complaints and pursuing claims and the rules of access to procedures are available on the website of the Office of Competition and Consumer Protection: Link.
2. The President of the Office for Competition and Consumer Protection also has a help desk for phone calls: 22 55 60 333, email: kontakt.adr@uokik.gov.pl or a written address: Pl. Powstańców Warszawy 1, 00-030 Warszawa.) The task of this office is, among other things, to provide support to consumers in matters related to non-judicial consideration of consumer disputes.
3. A consumer has the following sample options for using non-judicial methods of handling complaints and pursuing claims: (1) motion to review a dispute in a permanent friendly consumer court (more information at: http:/ /www .spsk.wiih.org.pl/); (2) the motion for the out-of-court settlement of a dispute addressed to the district inspector of the Commercial Inspection (more information on the website of the competent inspector, for the district where the Seller carries out his business); and (3) the support of the powia (municipal) spokesperson of consumer or social organizations whose statutory duties include consumer protection (among others the Consumer Federation, the Polish Consumer Association). Advice is provided, inter alia, by e-mail at the address: porady@dlakonsumentow.pl and at the customer help desk: 801 440 220 (information line on working days, from 8:00 a.m. to 6:00 p.m., payment for connection based on operator fee).
4. Under the address http://ec.europa.eu/consumers/... there is a platform available for the resolution of disputes between consumers and entrepreneurs at EU level (ODR platform). The ODR platform constitutes an interactive and multilingual website with the point of complex services for consumers and entrepreneurs aiming to resolve out-of-court disputes related to contractual obligations arising from the online sales agreement or the agreement for the provision of services (more information on the website website of the platform or under the website address of the Office for Competition and Consumer Protection: Link) .

RIGHT TO WITHDRAW THE AGREEMENT

1. The customer, who has entered into a distance agreement, may withdraw from the agreement within 14 calendar days without giving reasons and without incurring costs, with the exception of the costs specified in point 9.8 of the Regulation. To keep the deadline it is enough to send a statement before it expires. The declaration of withdrawal from the agreement must be delivered to the Seller directly or through the Operator. The statement can be submitted for example:
   1. in writing to the Operator's address indicated in the Entry Regulations; OR
   2. electronically through a contact form.
2. An example form of waiver of the agreement is found in appendix no. 2 of the Law on consumer rights and is also available in point 11 of the Regulation and on the website of the Internet Store in the bookmark regarding the waiver of the agreement. A customer can use the form, but it is not mandatory.
3. The deadline to withdraw from the agreement begins:
   1. for the agreement, on the basis of which the Seller issues a Product and is obliged to transfer a title to the same (for example, the Sales Agreement) - from the moment the Product is taken into possession by the consumer or a third party indicated by him , other than the carrier and in the case of the agreement, which: (1) covers many Products, which are offered separately, in groups or in parts - from the moment of taking ownership of the last product, series or a part ( 2 ) consists in the regular supply of Products for a certain time - from the moment of receiving the first product in possession.
   2. for other agreements - from the date of termination of the agreement.
4. In case of withdrawal from a distance agreement, the agreement is considered not concluded.
5. The seller is obliged to return to the consumer, immediately, but not later than 14 calendar days after receiving the consumer's declaration of withdrawal from the agreement, all payments settled by him or her, including the costs of delivering the product ( with the exception of additional costs resulting from a particular customer's choice of delivery other than the cheapest delivery method available in the Online Store). The seller returns the payment using the same payment method as the consumer used, unless the consumer has explicitly agreed to another method of return, which does not incur any costs. If the Seller has not proposed that he take back the product from the customer himself, he can wait with the return of the payments received from the customer until the moment of receiving the product back or providing a proof of delivery from the customer, depending on which happens more early.
6. The Customer is obliged to return the Product to the Seller immediately, no later than within 14 calendar days from the moment in which he has withdrawn from an agreement, or to give it to the person authorized by the Seller to receive it, unless The seller proposed that he pick up the product himself. To keep the deadline it is enough to return the Product before it expires. The customer can return the product to the following address: Chytron, 3, Flat/Office 301 1075, Nicosia, Cyprus.
7. The Customer is responsible for the reduction of the value of a product, if this results from its use in a way that exceeds the method necessary to know the nature, features and operation of the Product.
8. Possible expenses related to the Customer's withdrawal from an agreement, which the Customer is obliged to pay:
   1. If the consumer chose a method of delivery of the product other than the cheapest and normal method of delivery in the Internet Store, the Seller is not obliged to return to the consumer the additional costs incurred by him.
   2. The customer bears the direct costs of returning the product.
   3. In the case of a Product, which is a service, the termination of which - at the clear request of the consumer - has begun before the expiration of the time for a notification agreement, the consumer, who exercises the right to withdraw from an agreement. The amount to be paid is calculated in proportion to the goal of the amount fulfilled, calculating the price agreed in an agreement or reward. If the price or reward is excessive, the basis for calculating the amount is the market value of the amount fulfilled.
9. The right to withdraw from a distance agreement does not apply to a consumer in relation to the following agreements:
   1. (1) provision of services, if the Seller has provided the service fully based on the clear consent of the customer and the customer has been advised before the review, that after its fulfillment by the seller, he or she would lose the right to withdraw from an agreement ; (2) in which the price or remuneration depends on fluctuations in the financial market, which the Seller is unable to control and which may occur before the expiry of the period to withdraw from an agreement; (3) in which the subject of review is a non-prefabricated product manufactured to the consumer's specifications or serving his or her individualized needs; (4) in which the subject of the review is a perishable product or with a short "use by" date; (5) in which the object of examination is a product secured in a closed package, which cannot be returned after opening due to health protection or hygienic reasons, if the package has been opened after insurance; (6) in which the object of examination are the Products, which after delivery, given their nature, are permanently associated with other items; (7) in which the object of examination are alcoholic beverages, the price of which has been agreed with the conclusion of the sales agreement, and the disposition of which can only occur after the passage of 30 days and whose value depends on the fluctuations of the market. , over which the Seller has no control; (8) in which the consumer expressly requested that the Seller visit him to perform an emergency repair or maintenance; if the Seller also provides services other than the above, which the customer requested to be provided, or if the Seller provides products other than spare parts necessary to carry out repairs or maintenance work related to the services or Additional Products; (9) in which the object of examination is the voice recording or visual recording, or computer software provided in a sealed package, if the package has been opened after delivery; (10) provision of magazines, periodicals or magazines, except for a subscription agreement; (11) related to public auction; (12) for the provision of services in the field of accommodation for purposes other than housing, transportation of goods, car rental, catering, services related to relaxing, entertainment, sports and cultural events, if an agreement specifies the date or the period of service provision; (13) for the provision of digital content, which is not stored on a material carrier, if the fulfillment of the amount has begun with the clear consent of the consumer before the end of the term of withdrawal from the agreement and after he has been informed by the seller about the loss of the right to withdraw from an agreement.

PROVISIONS RELATING TO ENTREPRENEURS

1. This point of the Regulation and the provisions contained therein relate only to customers, who are not consumers.
2. The seller has the right to withdraw from the sales agreement related to a customer, who is not a consumer, within 14 calendar days from the date of termination. A statement in this field can also be submitted by the Operator. Abandoning the sales agreement in this case may occur without stating a reason and there are no claims against the Seller.
3. In the case of customers who are not consumers, the Seller has the right to limit the available payment methods and also to request to make a prepayment in full or in part, regardless of the payment method chosen by the customer and the fact of entering into a sales agreement.
4. At the time the Product is released by the Seller to the carrier, the Customer, who is not a consumer, receives the benefits and charges associated with the product and the risk of accidental loss or damage to the product. In this case, the Seller is not responsible for the loss or damage of the Product, which occurred from the moment of acceptance for transport until its release to the Customer and for the delay in the parcel's transport.
5. In case the Product is sent to the Customer via a carrier, the Customer, who is not a consumer, is obliged to examine the parcel at the time and in the manner assumed for parcels of this type. If he or she declares that during the transport there was a damage or loss of a part of the product, he is obliged to carry out all other activities necessary to determine the responsibility of the carrier.
6. In the same dance with art. 558 § 1 of the Civil Code, the responsibility of the Seller on account of the warranty for the Product to a Customer, who is not a consumer, is excluded.
7. In the case of customers who are not consumers, the Service Provider may waive the agreement on the provisions of an Electronic Service with immediate effect by sending a corresponding statement to the Customer.
8. The liability of the Service Provider or the Seller in relation to the Customer, who is not a consumer, regardless of its legal basis, is limited - both in the context of a single claim and for all claims in bulk - to the amount of the price paid and the cost of delivery on account of the Sales Agreement, but not more than the amount up to one thousand PLN. The Service Provider/Seller shall be liable with respect to the non-consumer Customer only for typical damages foreseeable at the time of the conclusion of the agreement and shall not be liable for lost profits with respect to the non-consumer Customer.
9. All disputes that may arise between the seller or service provider and the customer, who is not a consumer, are subject to a court, competent in the district of the headquarters of the seller/service provider, in case of dispute with the seller, or the Service Provider , in case of dispute with the Service Provider.

FINAL RESOLUTIONS

1. Issues related to the protection of personal data are regulated in the Privacy Policy available on the Operator's website indicated in the introduction to the Regulation.
2. Agreements concluded by the Internet Store are concluded in the Polish language.
3. Change of regulations:
   1. The operator reserves the right to make changes to the Regulations for important reasons: changing the provisions of the law; change of payment and delivery methods - in the scope in which such changes affect the fulfillment of the provisions of these regulations.
   2. In the case of concluding agreements on the basis of these regulations, of a permanent nature, the regulation is binding for the Client, if the requirements defined in the article. 384 and 384[1] of the Civil Code, respectively, the Client has been properly informed about the changes and has not renounced the agreement within 14 calendar days from the date of notification. In case the change of the Regulation results in the imposition of new fees or the increase of these fees, the Customer, who is a consumer, has the right to withdraw from the agreement.
   3. In case of connection, based on these regulations, agreements of a different nature from permanent agreements (such as the sales agreement), the changes of the regulations do not in any way affect the acquired rights of customers who are consumers before the date of the implementation of changes to the Regulations, especially the changes to the Regulations will not affect the submitted Orders and Sales Agreements already concluded or executed.
4. For matters not regulated in these regulations, the binding provisions of Polish law will apply, in particular: Civil Code; the law on providing services electronically dated July 18, 2002 (J. of Laws 2002 item 1204 with amendments); for sales agreements concluded until December 24, 2014 with customers who are consumers - provisions of the law on the protection of certain consumer rights and on liability for damages caused by such a harmful product dated March 2, 2000 (J. of Laws 2000 No. 22 item 271 with amendments) and the law on special conditions of consumer sales and on the amendment of the Civil Code of July 27, 2002 (J. of Laws 2002 no. 141 item 1176 with amendments); for Sales Agreements concluded until December 25, 2014 with customers who are consumers - the provisions of the law on consumer rights dated May 30, 2014 (J. of Laws 2014 item 827 with amendments); and other relevant provisions of ordinarily binding laws.

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